Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: September 2025
Privacy at a Glance
Data Protection
We use industry-standard encryption and security measures
Data Usage
Your data is used only for auction services and security
1. Information We Collect
We collect information to provide you with a secure and efficient auction platform.
Personal Information
- Full name, email address, and phone number
- Government-issued ID for KYC verification
- Payment information and billing address
- Physical address for vehicle delivery and legal compliance
Vehicle Information
- Vehicle details, photos, and condition reports
- Vehicle history and documentation
- Inspection reports and maintenance records
Usage Data
- Bidding history and auction participation
- Website usage patterns and preferences
- Device information and IP address
- Communication records with our support team
2. How We Use Your Information
Your information helps us provide secure, reliable auction services.
Account Security
Identity verification, fraud prevention, and secure authentication
Service Delivery
Processing bids, managing auctions, and facilitating transactions
3. Information Sharing and Disclosure
We limit information sharing to essential service providers and legal requirements.
We DO NOT sell your personal information
Your privacy is fundamental to our business. We never sell, rent, or trade your personal data.
Limited Sharing Occurs When:
- Required by Lebanese law or legal proceedings
- Necessary for payment processing through secure partners
- Essential for vehicle inspection and delivery services
- Required for fraud prevention and security measures
4. Your Privacy Rights
You have control over your personal information and how it's used.
Access & Control
- • View your personal data
- • Update account information
- • Download your data
- • Delete your account
Communication Preferences
- • Opt out of marketing emails
- • Control notification settings
- • Manage auction alerts
- • Update contact preferences
5. Data Security
We implement comprehensive security measures to protect your information.
Encryption
SSL/TLS encryption for all data transmission
Secure Storage
Protected servers with access controls
Monitoring
24/7 security monitoring and auditing
Questions About Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: privacy@carzti.com
Phone: +961 1 XXX-XXX
Address: Beirut, Lebanon